MSPs are contracted for their technological expertise. MSPs innovate to stay in business and ahead of their competition, making changes to their procedures, technology infrastructure, and management methods.
Current Managed Services Trends
Facts about the managed services industry:
- 63% of IT services have transitioned from the traditional break-fix model to a managed service contract model.
- About 47% of organizations plan to partner with a managed security service provider.
- 45% of organizations deploy additional security software to protect data and applications in the cloud.
As of 2021, 67% of companies were already on hosted cloud services.
- According to statistics, the revenue of IT outsourcing service providers is predicted to increase by around 413.7 billion US dollars in 2021.
The IT outsourcing market was valued at USD 526.6 billion in 2021 and is predicted to reach USD 682.3 billion by 2027, growing at a 4.13 percent CAGR between 2022 and 2027. (henceforth, referred to as the forecast period).
To stay on top of shifting market trends and industry regulations, MSPs are expected to manage a firm efficiently
Let's take a look at all of the current developments that are changing the managed services business, whether it's outsourcing, cloud services, IoT, or hyper-converged infrastructures.
Outsourcing is the commercial practise of engaging a third party to perform services or generate commodities that were previously performed in-house by the company's own employees and personnel. Outsourcing is a method that is commonly used by businesses to save money.
With outsourcing, you select specific services and ask an outside company to assist you in meeting specific business objectives. Managed services, on the other hand, take a much more comprehensive approach to delivering exceptional technological services
As per ibisworld.com, There are 265,679 Business Process Outsourcing Services businesses in the US as of 2022, an increase of 4.1% from 2021. This clearly shows how the outsourcing tendency is still very prevalent among organisations. MSPs can use this to gain a huge market share.
Cloud computing refers to the on-demand availability of computer system resources, particularly data storage and computational power, without the user's direct active supervision.
The global cloud computing market is estimated to increase at a compound annual growth rate (CAGR) of 16.3 percent during the forecast period, from USD 445.3 billion in 2021 to USD 947.3 billion by 2026.
Hyperconverged infrastructure (HCI)
HCI is a software-defined IT infrastructure that virtualizes all of the components of traditional "hardware-defined" systems. HCI involves virtualized computing (a hypervisor), software-defined storage, and virtualized networking as a minimum (software-defined networking).
Organizations must simplify management, improve performance, and cut time-to-market in order to stay competitive. To do this, technologies such as HCI have now become a business need. MSPs can assist firms in establishing HCI because their team of professionals understands current and changing needs.
IoT and Blockchain
A recent shift in tech philosophy has happened; as computers get smaller and easier to create, industries have switched away from a monolithic, single-device model in favour of a more modular, microservices approach.
The Internet of Things (IoT) may connect machines, tools, and sensors on the shop floor, providing process engineers and managers with much-needed visibility into production.
Whereas IoT connects devices over a network, allowing them to interact with one another without human intervention, blockchain is a distributed ledger
that provides IoT devices, platforms, and applications with a decentralised and highly scalable environment.
Blockchain technology can be used to secure medical data sharing.
- NFT exchanges.
- Tracking of media royalties
Payments made across borders.
- Real-time Internet of Things operating systems
Personal identity protection.
- Tracking system for anti-money laundering.
Monitoring the supply chain and logistics.
- Mechanism for voting
- Insights into advertising
development of unique content
- Exchange of cryptocurrencies
- Platform for real estate processing
Infrastructure as a service (IaaS)
Infrastructure as a service (IaaS) is a sort of cloud computing service that provides on-demand computation, storage, and networking resources on a pay-as-you-go basis.
IaaS, along with software as a service (SaaS), platform as a service (PaaS), and serverless, is one of four categories of cloud services.
This service encompasses hardware, software, storage, servers, and networking components, as well as the virtualization layer, to assist enterprises in rapidly scaling to meet demand. IaaS also allows businesses to minimise expenses, reduce the time spent operating in-house infrastructure, and improve service standards for their customers. Wait times for hardware, other components, or on-site support are fully eliminated with this model.
Many MSPs and VARs are opting for this service model, which is gaining acceptance among enterprises.
Automation describes a wide range of technologies that reduce human intervention in processes. Automation is transforming the IT sector by allowing firms to decrease boring, repetitive operations such as data movement from one system to another. MSPs with automation skills can provide significant benefits to business activities across companies (such as HR, finance, travel, and marketing) and maximise corporate profitability.
The majority of businesses store sensitive data in the cloud. In 2019, 84% of businesses had implemented multi-cloud solutions. The utilisation of multi-cloud techniques increased by 3% in a year. In 2018, 81 percent of organisations used multi-cloud solutions, with public cloud being the main priority for 31 percent of enterprises. 9 percent of businesses prioritise on-premises private clouds, while 6 percent choose hosted private clouds. According to public cloud adoption data, Amazon Web Services is the clear leader among providers for another another year, with a 67 percent adoption rate.