ActiveInsights
Wavicle Data Solutions
Product Overview
This solution will analyze customer feedback at scale for enterprise organizations. The solution uses a 'best-in-class', NLP-based engine to analyze customer feedback, assign the feedback to customer-specific topics, determine the sentiment, and then visualize the information.
Version: 1.1
By
Wavicle Data Solutions
Categories: Business Intelligence & Advanced Analytics
ML Solutions
Natural Language Processing
Operating System
Linux/Unix, Amazon Linux 2015.05.04
Delivery Methods
CloudFormation Template
Highlights: Ability to analyze complex comments and decompose into individual sub-comments allowing each subcomment to be analyzed independently. Industry-specific model for assigning comments to topics which can be customized by client. Ability to analyze customer feedback from multiple channels including internal CSAT and social (Twitter, Facebook, Google Reviews, etc.).
Category: Infrastructure Software
Delivery Method: CloudFormation Template
Company Information
Company Name: Wavicle Data Solutions
About Company: ActiveInsights™ is an AI-driven advanced text analytics and sentiment analysis solution that visualizes large volumes of integrated customer feedback data, uncovering key details often missed.