LucidVueCX
Ignite-TEK
Product Overview
Highlights: HighlightsAggregate and mine cross-channel customer interactions from telephone calls, social media posts, reviews and more.Extract customer feedback from free-form conversations for better marketing insights.Quickly identify trending conversational topics to make critical decisions fast.
Category: Infrastructure Software
Delivery Method: Fulfillment OptionsSoftware as a Service (SaaS)Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Subscriptions, customers will pay for usage through their AWS bill.
Company Information
Company Name: Ignite-TEK
About Company: Ignite-TEK provides marketing information for consumer-focused brands. We uncover consumer feedback including buying experience, loyalty and overall sentiment passively (without having to ask). Our state-of-the-art company-owned speech recognition technology allows us to mine audio conversations and combine them with social media, online reviews and more for deep, actionable insights.