Cognigy.AI - AI Agents for your Business
Cognigy.AI
Product Overview
Highlights: HighlightsPre-trained AI Agents with industry-specific skills and common service processes that can speak 100+ languages across 25+ voice and digital channels using over 100 prebuilt integrations.Multi-model LLM orchestration supporting leading vendors such as OpenAI, Azure OpenAI, Anthropic, Co:here, Google and Aleph Alpha.AI-powered knowledge management using semantic search and Generative AI to deliver accurate, contextual and individual answers to customer questions.
Category: Business Applications
Delivery Method: Fulfillment OptionsSoftware as a Service (SaaS)Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.
Company Information
Company Name: Cognigy.AI
About Company: Cognigy, a market leader in Conversational AI, powers up Amazon Connect to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service solutions, including Conversational IVR, Smart Self-Service, and Agent + Assist. In addition, Cognigy.AI gives enterprises all they need to deliver fully personalized multilingual services on all voice and chat channels 24x7. Over 500 brands worldwide trust Cognigy to create customer and employee service that is loved by everyone.