AI Service Desk
Aisera
Product Overview
Highlights: HighlightsAisera's AI Service Desk solution provides omni-channel integrations through Conversational AI, NLU Search, and unsupervised NLP to speed remediation of knowledge requests that provide immediate value on Day One.
Category: DevOps
Delivery Method: Fulfillment OptionsSoftware as a Service (SaaS)Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.
Company Information
Company Name: Aisera
About Company: Aisera offers a first of its kind, proactive, personalized and predictive AI-driven Service Management (AISM) solution that is built to disrupt Cloud/IT Support and Operations. Aisera's next-generation IT Help Desk and AIOPs works with existing Help desk solutions and provides a new AI-driven IT Cloud Service. Aisera radically improves customer satisfaction, user experience, business uptime, and productivity of service agents while drastically reducing the cost.