Acqueon Engagement & Agent Desktop for Amazon Connect
Acqueon
Product Overview
Highlights: HighlightsIndustry leading Predictive, Progressive and Preview dialer for Amazon Connect with a highly sophisticated built-in Call Progress Analysis engineComplete toolkit to design and execute oubound Sales, Collections, Customer Service and Retention campaigns that are natively integrated with Amazon Connect and CRMs such as SalesforcePowerful campaign management capabilities with built-in omnichannel compliance adherence for TCPA, DNC, FDCPA (Reg F), CCPA, GDPR and extensive other global regulations
Category: Infrastructure Software
Delivery Method: Fulfillment OptionsSoftware as a Service (SaaS)Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.
Company Information
Company Name: Acqueon
About Company: Acqueon Conversational Engagement Platform helps B2C companies execute intelligent revenue generation and revenue recovery. Enterprises use Acqueon's advanced Campaign Manager with built in Compliance to control regulatory requirements across voice, messaging and email. In addition to Campaign Manager, Acqueon offers Agent Desktop, AI Powered Call Summarization, and Desktop Connectors for Salesforce and Epic. Using Acqueon maximizes the revenue potential of every customer conversation. More than 200 enterprises and 110K agents choose Acqueon to increase revenue and retention.