Smartnumbers Protect
Smartnumbers
Product Overview
Highlights: HighlightsEffective real-time fraud detection before the call is answered30 to 60 second reduction in average handle timeImprove caller journey, customer satisfaction and agent well-being
Category: Business Applications
Delivery Method: Fulfillment OptionsSoftware as a Service (SaaS)Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.
Company Information
Company Name: Smartnumbers
About Company: Smartnumbers offers a SaaS solution designed to prevent fraud and authenticate genuine customers, leading to better customer experiences and real-time fraud prevention. With Smartnumbers, contact centers can quickly and accurately identify high-risk callers before they reach the IVR, protecting your customers and contact center from fraud.