Customer-Led Conversational Assistant
PolyAI
Product Overview
Highlights: HighlightsCustomer-led conversational assistants which speak to people as people speak to each other, in any language, accent or dialectMarket-leading Natural Language Understanding model, developed in-house and pre-trained specifically for customer service applicationsPowered by the best Spoken Language Understanding technology on the market to enhance speech recognition and accurately capture information in conversation
Category: Machine Learning
Delivery Method: Fulfillment OptionsSoftware as a Service (SaaS)Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.
Company Information
Company Name: PolyAI
About Company: PolyAI builds customer-led conversational assistants that conduct natural conversations with customers to solve their problems. Our conversational assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.